Question 1

Is a deposit required to book you?

Accepted Answer

Yes, we kindly request a £200 deposit to secure the date in our diary. This fee is taken off your final balance which is due 14 days before your event.

Question 2

Do you travel, if so how far and is there a charge?

Accepted Answer

Yes we do travel to our weddings and events across the UK. The first 20-25 miles from BN18 is included as part of the performance fee price. Miles thereafter are charged at standard 45p a mile. If we are booked for an evening reception, or all day wedding where the journey home is over 2.5-3 hours accommodation may be needed. These fees will be communicated and quoted in our final quote after you have sent us an enquiry.

Question 3

Do you travel abroad for Weddings & Events?

Accepted Answer

Yes, absolutely! We love traveling to perform at weddings and events worldwide.
We would require from you as the client that our travel and accommodation expenses are covered, in addition to the fee for the bespoke performance service. Please contact us directly to discuss your international event and receive a tailored quote.

Question 4

What type of events do you perform?

Accepted Answer

Any! We have performed for weddings, corporate events, parties, festival, cruise ships and more over the last 10 years! We are here to provide the perfect soundtrack to your event.

Question 5

What is the booking process, how do I book you?

Accepted Answer

First of all, get in touch with us and send us a contact form enquiry through our website or message us directly on instagram/Facebook/Tik Tok Etc. We always ask that you provide us with as much information as possible such as your email address, the event date, the venue and an idea of package or timings you are interested in booking us for so we can provide you with an accurate quote.

We will then send you a detailed breakdown via email with a final price and our songbook for you to look through. 
If you would like to proceed with booking us we will send you our terms/contract agreement and once we have received your deposit your date is booked and secured in our diary. 
We will then plan together your special day/event including consultation zoom calls ahead of the day!

Question 6

Can you perform outside?

Accepted Answer

Yes, we have a battery powered speaker for outside performances in the daytime. If there is bad weather eg. Rain, high winds on the day, then we would not be able to perform outside due to risk to our electrical and musical equipment. A plan B to move inside or have a suitable covering would be required and in place.

Question 7

Do you have insurance?

Accepted Answer

Yes, we have Public Liability Insurance and PAT tested equipment. Certificates can be provided to your venue upon request.

Question 8

How far in advance should I book you?

Accepted Answer

The earlier the better! We have clients booking us up to 2 years in advance, so if you have a date in mind and would like to secure us, please do get in touch so we can chat about your event.

Question 9

Do you perform midweek?

Accepted Answer

Yes, we perform any day of the week!

Question 10

What is your cancellation policy?

Accepted Answer

Deposits are non-refundable. Cancellation fees may incur if the event has been cancelled by the client close to the date of the event. A breakdown of fees and charges and booking terms will be sent to you at the time of booking and making your deposit ahead of securing the date.

Question 11

Can you learn a new song?

Accepted Answer

Yes we can! We can learn up to 2 new songs for a wedding ceremony as standard with our package and also offer to learn First dance songs as part of the respective package(s) too.

If you have booked us without a ceremony/first dance and have a special song in mind you would like to have included for your event, we can of course look at this for you. There may be a small charge to cover our time to learn new songs outside our packages.

Question 12

Can you perform at a venue with a sound limiter?

Accepted Answer

Yes we can. We have performed many venues with sound limiting systems adhering to certain DB levels. Please communicate this as soon as possible to us if your venue has these restrictions so we can speak directly with your venue and understand their system.

Question 13

Do I need to supply you with food & drinks?

Accepted Answer

Drinks - Yes please. Access to water/hot water and soft drinks are kindly required throughout the day.

Food - If we are performing with you all day or for an evening party then a supplier meal/access to evening food buffet/pizza van is kindly requested to be supplied to us to have during our break. For example - after the drinks reception and ahead of the evening reception a meal would kindly be asked for us. Or during an evening performance a meal each to be supplied or access to food buffet etc. We are both vegetarian so kindly ask that this can be supplied for us.

Question 14

Can we use your speaker/microphone for playlist music during our wedding meal and for speeches when on your break?

Accepted Answer

If you require to use our microphone/speaker for during your wedding breakfast for playlist music and speeches, we kindly request a fee of £75 for the additional set up and overseeing management and to cover any accidental damages.